pivacy-policy

CONTACT

LEGAL

GENERAL ENQUIRIES

Customer information pursuant to articles 13 et seq. of EU Reg. no. 679/2016 (GDPR) [ex art. 13 d.lgs. 196/2003 - Privacy Code] We hereby inform you that pursuant to and for the purposes of articles 13 et seq. of EU Reg. no. 679/2016 (GDPR) and ex art. 13 d.lgs. 196/2003 (Privacy Code), the data provided will be processed in compliance with the regulations in force.

spiritoartigiano.com (hereinafter "Spirito Artigiano G.C.V. ") works to ensure that your privacy is always protected when using its services. All customer information provided to Spirito Artigiano G.C.V. is treated as confidential. The information received is used for the purposes of the business relationship between the customer and Spirito Artigiano G.C.V.

1. What types of data are collected?

Spirito Artigiano G.C.V. collects the personal and non-personal data that you submit when you use spiritoartigiano.com and the associated online services. This is done, for example, when you place an order, contact customer service, browse the website or subscribe to the newsletter. Personal data transmitted includes contact information, date of birth and payment details. Non-personal data includes IP address, browser type, number of visits, popular searches, domain names and referring sites. Personal data may be collected from external sources and third party providers, e.g. credit information and address book information.

2. How is personal data stored?

We use cookies primarily to give you a better overall experience when browsing the website and to improve the performance of the website. In addition, cookies are used to monitor and analyse traffic on the website and to tailor content accordingly, being able to make it more relevant to the user. We also use cookies to help identify your computer so that we can personalise your browsing experience, keep track of the contents of your shopping cart and remember where you are in the shopping process.

3. How is personal data used?

Spirito Artigiano G.C.V. uses personal data to:

Process user orders and returns;
Contact the user in the event of problems with the order or delivery;
Send newsletters; Analyse and create statistics, in order to improve the shopping experience; Prevent fraud or misuse of services;
Responding to email requests.

4. What are your rights?

You have the right to request information about your personal data at any time. You can request the correction of incorrect or incomplete personal data. You can request deletion, interruption of processing and collection, except in special circumstances such as legal requirements (e.g. unpaid debts). You can also withdraw your consent (opt-out) to the use of your data for marketing purposes at any time (e.g. sending newsletters or offers) via the unsubscribe function in each mailing.

5. Who has access to the data?

Data is shared with third parties when necessary to fulfil a transaction, complete a service, for administrative purposes or when required by law. Any data transmitted to third parties is used to fulfil the commitments made by Spirito Artigiano G.C.V. to users. Personal data may also be provided to organisations such as credit reference or collection agencies for the purposes of credit control, identity checks, credit rating monitoring and debt collection. In addition, data will only be shared if such sharing is required by law or to protect against potential or suspected fraud.

6. how is the data protected?

Once we receive your transmission, we put in place technical and organisational measures to help protect your data from loss, manipulation and unauthorised access. Encryption of data transmitted over the web is used to encrypt all information sent between buyer and seller, including card information, so that card details cannot be read by outside parties.

For any information please contact Spirito Artigiano G.C.V. at the following e-mail addresses:

welcome@spiritoartigiano.com

sales@spiritoartigiano.com

welcome@spiritoartigiano.com

TRADE ENQUIRIES

sales@spiritoartigiano.com

SPIRITO ARTIGIANO DISTILLERY
VAT: IT02057720761